Shipping Guidelines

Tresorie will endeavour to make your shipping simple, in-time and hassle-free thereby enhancing your online shopping experience with us. We will try and ensure that every product you order reaches you in good condition, well packed in the stipulated time with the help of shippers. Tresorie has chosen Ship Rocket platform and its reputed affiliated couriers for transporting & delivering our products purchased by you through our website. Normal delivery will be by surface transport, which takes 7-10 business days. Express delivery will be by air transport which takes 4-6 business days and will cost more. Presently orders & deliveries undertaken are within India. Also, no insurance cover facility available on the products ordered/ despatched. Rest assured that our packaging is of a very superior quality with bubble sheet wrapping and required cushioning to secure products firmly inside the package. It will ensure that you receive the order in safe and perfect condition.

Shipping Charges:

Shipping charges normal delivery i.e. by surface transport, for all orders below Rs.3,000/- will be Rs.100/-; above Rs.3,001/- and below Rs.15,000/- will be Rs.300/-; above Rs.15,001/- will be Rs.500/-. 

Shipping charges express delivery i.e. by air transport, for all orders below Rs.10,000/- will be Rs.1,000/-; above Rs.10,001/- and below Rs.25,000/- will be Rs.1,500/-; above Rs.25,001/- will be Rs.2,000/-.

Shipping Address:

After selecting the product to be bought, enter your address, pin code correctly and submit it. Instantly you will receive a popup on the serviceability for that pin code. A quick double check of the pin code is automatically ensured through existing database, before the payment is processed. However, it is mandatory for you to enter pin code correctly.

In the event of a non-serviceable address location, you can reach us at support@tresorie.in . A solution will quickly be worked upon and our Team will get back to you within 48 hours.

Shipping Preferences/ Choices:

All products ordered and purchased will be with nominal shipping charges as mentioned above. 

Further, when multiple products are booked and purchased in a single order, then all the ordered products will preferably be shipped together. Only in a few exceptional cases of multiple products in a single order, its products might be shipped separately due to certain constraints or guiding factors of the products (such as the nature of products, large size/ dimensions/ weight of packages etc.) and/or the availability of the mode of delivery at non-serviceable locations.

Mode of Delivery and Tracking Order:

Products ordered successfully will be delivered only through reputed courier services and it will be within 6 -10 working days based on mode of transport. Orders can also be tracked online through consignment (AWB) number on respective logistic partner sites. One can also reach out by email for queries to us at support@tresorie.in .